Conversion - Marketplace Management

Marketplace Management.

Your Online Store: Monitored, Responsive, and Tidy - Without Doing It Yourself.

Our admins handle it all: product uploads, chat replies, order management. You focus on strategy and growth.

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Tired of Managing the Store Yourself?

Lots of products uploaded, but the store looks messy

Customers keep asking, but you can't reply fast enough

Confused about descriptions, variants, shipping, and categories

Tried doing it yourself, but it drains time and energy

If so, you need an admin team that understands how marketplaces work and how to run an online store properly.

Why Use a Marketplace Admin Service?

Save time and energy without recruiting your own team

Professional, trained admins working to clear SOPs

A tidier, more trustworthy store in the eyes of customers

Faster, more responsive, more professional customer service

Solution

A Reliable Marketplace Admin for Your Business

We manage your online store from A to Z, so you can focus on product development and business strategy.

Professional Product Uploads

Complete product uploads with visual & description standards.

Responsive CS Admins

Professional CS admins who are fast & courteous.

Multi-Platform

Multi-platform management: Tokopedia, Shopee, TikTok Shop.

Regular Reports

Periodic reports for performance transparency.

Marketplace Management Packages

Choose the package that fits your business needs

Data Entry Package

IDR 600K/ one-time input (25 products)

Full input of 25 products (title, description, price, variants, photos)

Uploaded to 3 marketplaces: Tokopedia, Shopee, TikTok Shop

Format & visuals aligned to platform standards

Completed within a maximum of 2 working days

1x revision for input mistakes

Great for new brands, SMEs, or expansion to new marketplaces.

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Customer Service Package

IDR 1.4M/ month

CS admin on standby 8 working hours / day

Support for 1 marketplace account (Shopee/Tokopedia)

Handles up to 30 chats per day

Professional, flexible reply templates

Weekly recap reports

Morning or afternoon shift

Great for active stores with medium to high traffic.

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Store Optimization Package

IDR 1.95M/ month

Title and keyword research for 25 products

Attractive, SEO-friendly description writing

Product photo redesign (basic edits, layout templates)

Category & showcase arrangement

Store decoration (header, banner, store info)

Auto-reply & promo chat templates

Bonus: 3 short videos for Shopee Feed / TikTok Shop

Great for brands that want a better-looking store and buyer trust.

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Full Management Package

IDR 3.3M/ month

Product input & updates (up to 50 products)

CS admin on standby 8 working hours / day

Optimization of descriptions, titles, and product visuals

Order, stock, and notification management

Weekly & monthly reports

Basic promo content strategy (discounts, bundles, vouchers)

Communication via a dedicated WhatsApp group

Great for brands that want their store to run on autopilot.

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Dedicated Admin Package

IDR 1.95M/ month (per marketplace)

A trained professional admin, exclusively for your store

Focused on 1 platform: Shopee / Tokopedia / TikTok Shop

Working hours 8 hours / day (Mon–Sat)

Direct communication via WhatsApp group

Weekly reports & monthly evaluations

Adaptable to your brand's SOPs

Great for brands that need full control & exclusive service.

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Bundle: Optimization + CS

IDR 2.9M/ month

Store Optimization + Customer Service combined

Save IDR 450K compared to buying separately

Store optimization + responsive CS admin in one package

Great for brands that need a tidy store and active customer service

A value bundle for brands that want optimization and CS together.

Choose This Package

Why Us

Why Sketsaemas?

Experience helping dozens of brands run their online stores

Trained admin teams used to working toward targets

Fast communication and transparent reporting

Services can be customized to your store's specific needs

Full backup from our creative & strategy teams when needed

Process

How We Work

Consultation & Initial Briefing

Define your needs and platforms

Setup & Data Input / CS Integration

Admins start working to SOPs

Monitor & Review

You can keep an eye on performance anytime

Regular Reports

Sent weekly/monthly so you always know the progress

Testimonials

Client Testimonials

“Managing the store is stress-free now. Sketsaemas admins are responsive, and the product data entry is impressively tidy.”

- Ina, Handmade Accessories Owner

“The CS from Sketsaemas was a huge help when traffic picked up. Every message answered quickly & politely.”

- Wahyu, Skincare Dropshipper

FAQ

Frequently Asked Questions

Focus on Product and Strategy - We Run the Store

An online store can't be run half-heartedly. With Sketsaemas's admin team, your store stays responsive, tidy, and continuously monitored.

Try Now - Free Consultation